If you are unable to retrieve availability from our website, below are some possible reason as to why;
Search for the correct number of people per room; If you are traveling with 12 people, you would have to search for 4 people and then book 3 rooms. Searching for 12 people will show no availability as we do not have any units that hold all 12 people.
Check that you are meeting our minimum stay requirements; Long weekends require a 3 night stay for rooms and the Cottage. All other weekends require a 2 night stay for rooms.
Arriving on a Saturday? Our cottage is always a 2 night minimum other than long weekends with a 3 night minimum, and closed to arrival on Saturdays, so you can book a cottage to arrive on any day of the week other than Saturday.
If none of these apply to your booking search, we are fully booked but you can add yourself to the waitlist
Our rates change depending on day of the week, peak season vs off season, room type and number of people in the booking. You can check options, pricing and availability right here on our website by entering the dates you want. You can also call us at 519-596-2219
Although we do allow one additional child in the room beyond what the room will accommodate, we would like to make sure you are aware that we do not provide air mattresses, cots, bedding or pillows for extra guests.
Yes, all our pillows and duvets are hypoallergenic.
Our waterfront room with 1 queen bed has a 3/4 bathroom. That means that it has three of these four elements; a toilet, a sink, and either a shower or bathtub. In our case, these cozy rooms only have a stand up shower without a bathtub, so they are considered a 3/4 bath.
The cottage requires a minimum 2 night stay and a 3 night minimum stay on all long weekends.
For long weekend reservations we require a 3 night minimum stay for all rooms and the cottage. For all other Friday or Saturday night reservations we require a 2 night minimum.
The cottage is closed to arrival on Saturdays, which means you can book a cottage to arrive on any day of the week other than Saturday.
If your arrival time is late evening. We would just like to give you a heads up that local business hours vary with the tourist season. The grocery store may close as early as 6pm and local restaurants close at 8pm in the off season . There are no 24 hour convenience stores or coffee shops in our area. If you arrive after the office is closed for the day, there is an intercom button to summon the night staff beside the door.
Our cancellation policy for rooms is 24 hours notice, and the policy for our cottage is 2 weeks notice to receive a full refund. Cancellations must be made by 3 pm the day before your reservation arrival date for rooms, or 3pm 2 weeks before your arrival date for the cottage in order to receive a complete refund of your deposit. Group bookings of more than 3 rooms or more than 2 cottages have different cancellations policies and must be booked over the phone at 519-596-2219
Our website only allows you to book 2 rooms per reservation. If you would like to book more than 2 rooms, please call us directly as the cancellation policy does change, and this way we can do our best to assign rooms close to your friends/family.
All rooms and the cottage are non-smoking and pet free except for registered service animals with proper documentation/certifications.
All of our rooms and cottage are smoke free. Smoking is prohibited within nine meters of an entrance or exit of any offices, cottages, rooms and/or buildings.. Entrances and exits include balconies, patios, front and back doors, fire exits, service doors and employee entrances.
Due to the new sanitizing protocols implemented to help fight COVID-19, and the time required to properly sanitize rooms, we will not be able to accommodate early check in requests nor late check out requests. Check out time is 10 am for the cottage and 11 am for rooms, but you can continue to use the parking lot for 2 extra hours after checking out. . Our check in time is 3 pm, but should you arrive early and your room is available we will be happy to check you in right away, but if your room is not available you can always park your vehicle with us until your room becomes available.
You must be a legal adult or accompanied by a legal adult (18 years or older) to make a booking and check-in.
You can make changes to your existing booking through our website. When you go to the make a booking section where it asks for date search, there is a link on the right side that says modify/cancel. You will then be prompted to enter your email and booking number. Once that is done you are able to make changes (If a new date or room type is available) or cancel (as long as you are within the cancellation period) your reservation. You can also call us at 519-596-2219 if you need help with this. If you booked through a 3rd party, like booking.com, you must make any changes to the reservation through them.
You can cancel your existing booking through our website. When you go to the make a booking section where it asks for date search, there is a link on the right side that says modify/cancel. You will then be prompted to enter your email and booking number. Once that is done you are able to cancel if more than 2 weeks before your reservation. Cancellations after 2 weeks before arrival must be made via phone or email. Refunds will be processed and generally appear within 5-10 business days to the credit card on file. You can also call us at 519-596-2219 if you need help with this. If you booked through a 3rd party, like booking.com, you must cancel the reservation through them.
Cooking is not permitted in any of our motel rooms or on balconies. Cooking is permitted in the cottage. Registered motel guests are welcome to use the cooking equipment (microwave, kettle, toaster) supplied in our outdoor area, if available.
I am sorry, we do not offer a continental breakfast. We are conveniently located close to many restaurants, and our front desk staff will be happy to provide you with a map showing the locations of all the local eateries and make recommendations.
Free parking is available starting at 1:00 pm on the day of arrival and ending at 1:00 pm on the day of departure. Please request your parking permit at the front office. Check in is at 3 pm and check out is at 11 am for rooms,10 am for the cottage.
Please make a note of all preferences/requests (rooms beside friends, late arrival, top floor etc) in the “REQUEST/REMARK” area when making a reservation. The hotel will do everything possible to accommodate your request, and will contact you if we are not able to.
Unfortunately no, we do not offer any additional discounts at this time.
POSSIBLY, if you booked directly through us, but such requests are subject to room availability, applicable charges, and rate difference at the time of check-in. If you booked through third parties such as booking.com then unfortunately those changes can not be made with such short notice.
Any room reservation changes must be made 24 hrs prior to arrival, and are subjected to availability. Third party booking changes must be made 48hrs in advance through the OTA (booking.com for example) site.
All of our waterfront rooms are clearly titled waterfront, if it does not have waterfront in the title or description then it is not a waterfront room.
Our watersport rentals will be available daily so long as weather and water temperatures allow. In the case of inclement weather, we put safety first and cancel rentals for the day. We provide life jackets, as well as a safety kit containing a bailing bucket, rope, flashlight, and a whistle.
Our rentals are by the hour and range in price from $20-25/hour, depending on what you rent. Our location is nice and close to the shipwrecks in Big Tub Harbour.
We have a few options to choose from such as 1 and 2 man kayaks, SUP's, elliptical waterboards, canoes, waterbikes, and clear (see-through) 2 man kayaks.
For walk-ins, rentals are first-come, first-served. Walk-ins can book the day of, in person, for the next available time slot, and must pay in advance (no refunds) to hold your space. So, if you show up at 10am, the next available time may be 2 pm, so you can book for 2pm, pay, and return 15 minutes before your rental time. We recommend arriving early to avoid disappointment, Walk-ins are not able to book prior to the day of as that service is only available to registered guests of the resort.
Registered guests of the resort will receive a link to reserve kayaks through our reservation software a week before their arrival. If their booking with the resort is cancelled, their watersport reservations will be cancelled as well. Confirmation of an existing booking is required in order to make advanced reservations for the watersport rentals.
Yes, all our rooms have a mini fridge and coffee maker. We supply the coffee, regular and decaf, sugar sweetener and whitener as wel
All of our waterfront rooms have a balcony or patio depending on which floor you are on. Non waterfront rooms do not have a patio or balcony, but there are chairs down by the water for guests to sit out and enjoy the view.
Linens are provided for the supplied beds. If you choose to add an additional child, you will be responsible to provide your own bedding, cot and pillow for them. Towels are provided for the amount of people on your reservation.
There is a charging station at the Tobermory Community Centre, which is only 2 minutes away from the resort. We will be happy to show you on a map and give directions when you check in. The resort does not have extension cords for our standard outlets.
We are located on Big Tub Harbour with a two minute drive to the downtown area, the Chi-cheemaun ferry loading and Bruce Anchor Cruises. The foodland is just outside downtown and about a 3 minute drive from our location. We are about 7 minutes away from the grotto and singing sands beach.
Please check https://cruises.bruceanchor.com/cruise-promotions/ for promotions offered through Bruce Anchor Cruises.
Front desk staff are available in the office anytime from 7am - 10pm. Although the office is closed, after hours staff are checking the location and grounds at our locations routinely, and are available by phone and text numbers below from 11pm -7am
call 519-596-1631
While we have a mini fridge and coffee maker in all our rooms, we do not allow cooking inside our rooms or on balconies. Big Tub Resort does have communal areas with charcoal BBQ’s (bring your own charcoal), a microwave, toaster, and kettle for guest use. Cleaning and sanitizing these items before and after use is the responsibility of the guest, but we do supply the cleaning products.
Please check out Diver’s Den website for more information
MS Chi-Cheemaun is a Canadian passenger and vehicle ferry in Tobermory, Canada, which traverses Lake Huron between Tobermory on the Bruce Peninsula and South Baymouth on Manitoulin Island. The ferry connects the two geographically separate portions of Highway 6 and the ferry service runs seasonally from early-May to mid-October. As of 2022 she is the third largest passenger vessel sailing the Great Lakes after the expedition cruise liner Viking Octantis and the US ferry SS Badger, although several larger vessels previously serving the Great Lakes are still in service in other parts of the world.
Literally translated, "chi-cheemaun" (in folk orthography or chi-jiimaan in the more standard Fiero double vowel spelling) means "big canoe" in Ojibwe.
Reservations are strongly encouraged and can be made at this link